Effective Date: 13/03/2025
At XtremeHDUSA (ru.xtremehdusa.com), we value our customers and strive to provide the best IPTV 4K streaming experience. If you are not satisfied with your purchase, please review our Refund & Returns Policy below.
1. Eligibility for Refunds
We offer refunds under the following conditions:
✅ You request a refund within 7 days of purchase.
✅ You are experiencing technical issues that our support team could not resolve.
✅ Your service has not been activated within the promised timeframe.
❌ No Refunds will be issued if:
- The issue is due to incorrect device setup or user error.
- Your internet connection is unstable or incompatible.
- The refund request is made after the refund period has expired.
- The service was used significantly before the refund request.
2. How to Request a Refund
To request a refund, please contact us at:
📩 Email: contact@iptvfournisseur.com
📞 Phone/WhatsApp: +2120721997018
Include the following details:
- Your order number
- Reason for the refund request
- Screenshots or descriptions of any technical issues
3. Refund Processing Time
- Once approved, refunds will be processed within 1-2 business days.
- Refunds will be issued to the original payment method used for the purchase.
- Depending on your bank, it may take additional time for the refund to appear in your account.
4. Service Cancellation
- If you wish to cancel your subscription, please contact us before your next billing cycle to avoid automatic renewal.
- No refunds will be issued for partial months or unused subscription periods.
5. Changes to This Policy
We reserve the right to update or modify this policy at any time. Any changes will be posted on our website with an updated effective date.
6. Contact Us
For any questions or refund requests, reach out to us:
📩 Email: contact@iptvfournisseur.com
📞 Phone/WhatsApp: +2120721997018
🌍 Website: ru.xtremehdusa.com